Users, roles & security

Administration → Location settings → Users & roles

Roles

Role	Typical use	Can open
Admin	Owner, general manager	Everything, including Administration and payment settings
Manager	Operations manager	Every area (adjustable)
Front desk	Counter staff	Clients, Scheduling, Billing, POS (adjustable)
Coach	Coaches, instructors	Scheduling, Leagues (adjustable)
Referee	Officials	Scheduling (adjustable)

Open Roles to choose which areas each role may open. Give Admin only to people who manage settings and money.

Add a staff member

1. Users → Add user — name, email, role, and a starting password (or send them a password-reset email).
2. They sign in at your facility's address and change the password.
3. Optional: set their hourly rate and job under Administration → Time clock → Staff & hourly rates.

Deactivate a user who leaves — their history stays, they can't sign in.

Security

• Two-step sign-in — each user can turn it on from their name → Sign-in security; strongly recommended for admins.
• Recent sign-ins — each user sees where and when their account was used.
• Repeated wrong passwords lock the account for a few minutes.
• The sandbox has its own copies of the staff accounts.