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Card terminals ​

Take chip, tap and swipe payments at the counter. Card terminals are optional; online payments work without them.

  1. Turn them on: Administration → Billing → Payment & email setup → Card terminals.
  2. Create your registers (e.g. Front Desk) under POS → Setup.
  3. Register each terminal under Administration → POS settings → Card terminals (EMV) and pair it with a register:
    • Stripe — enter the pairing code shown on the reader's screen (and your facility address the first time).
    • Constellation — enter the terminal ID Constellation issued for the device.
  4. At the POS choose Card on terminal; the amount appears on the terminal for the customer to tap or insert.
  • Declined? Choose Try again to send it back to the terminal, or take another method.
  • Cancel clears the terminal. If the card was approved a moment before, the payment is recorded instead — money taken is never lost.
  • Sandbox: with Stripe test keys, register the code simulated-wpe to get a simulated reader with a Simulate card tap button.

Need help? Quote the error reference (E-XXXXXXXX) shown in the app when you contact support.