Creating your account

There are two ways in.

You received an invitation email

1. Open the invitation email from your facility and choose the link (it works once, for 7 days).
2. Choose a password. Your account is linked to the details the facility already has for you.
3. You're signed in. Next time, sign in with your email and that password.

You sign up yourself

1. On the portal sign-in page choose the link to create an account (if the facility allows sign-up — otherwise ask for an invitation).
2. Enter your name, email and a password, and accept the terms.
3. Check your inbox for "Confirm your email address" and choose the link.
4. Complete your profile if the facility asks for more details (phone, address, emergency contact…).

Already a client of the facility?

If you've been there before, ask for an invitation instead — it links your login to your existing bookings, invoices and teams.

Forgot your password?

On the sign-in page choose Forgot password?, enter your email, and follow the link that arrives. Check your spam folder if nothing comes within a few minutes.